A WorkLife Lesson: Delilah’s Story: The Simple,Yet Powerful Practice of Listening Well
Delilah is a freelance personal trainer. She has a collaborative working relationship with a gym in a busy part of town - they put potential clients her way, and when they sign up for her programmes, she pays a commission to the gym that covers the use of their space and equipment. She also works with clients who prefer outdoor exercise - she creates running programmes for her clients to help them achieve their health and fitness goals and runs alongside them, helping spur on their motivation.
Delilah loves the autonomy of working for herself, and as a freelancer, she appreciates the security and stability her working relationship with the gym gives her.
Delilah’s learning, development and growth are important to her. Professionally she needs to continuously fine-tune the technical aspects of her work - her hard skills, by staying up to date with new techniques and practices that enhance good fitness, health and wellbeing. She also needs to continuously fine-tune her soft skills to help maintain excellent communication with all the people she interacts with - her clients and business, social and community relationships.
In this lesson, you will learn how Delilah takes a combined approach to her learning, development and growth needs.
You will learn how she maintains excellent communication with all the people she interacts with by listening well.
In this lesson’s WorkLife Learning Assignment, you will learn three steps to help you fine-tune your hard and soft skills.
In this lesson’s Continuous WorkLife Learning Assignment, you will learn the simple, yet powerful practice of listening well.